Credit-Related Complaints Among Top Ten for 2008
The National Association of Attorneys General (NAAG) has released its Top Ten List of Consumer Complaints for 2009 and -- no surprise -- debt collection and credit cards both made it on the list, with debt collection in the #1 spot.
The top three: Debt collection, auto sales, and home repair/construction remained the same from year 2007. The findings are based on an annual non-scientific survey conducted by the National Association of Attorneys General (NAAG).
The National Top Ten Consumer Complaints for 2008 are:
- Debt Collection
- Auto Sales
- Home Repair/Construction
- Credit Cards (tie)
- Internet Goods and Services (tie)
- Predatory Lending/Mortgages
- Telemarketing/Do-Not-Call
- Auto Repair
- Auto Warranties (tie)
- Telecom/Slamming/Cramming (tie)
Consumers reported unauthorized charges and inaccurate late fees on credit or debit cards. Also reported were phony debt reduction services and foreclosure scams, when companies claim to be able to save a home if the consumer pays money upfront.
The 2008 national consumer complaints list is generated from survey responses completed by the offices of the Attorney General and tallied by the NAAG Consumer Protection Project.
If you believe you are victim of a credit or financial scam, it's a good idea to file a complaint with your state attorney general's office. They may not help resolve your individual complaint, however, so it is also not a bad idea to talk with a consumer law attorney to find out whether you may be able to get your money back.
Gerri
Detweiler – Personal finance author and Credit Advisor for Credit.com, Gerri contributes budgeting, debt
recovery and savings information online. She is also the co-author of Debt Collection Answers: How to Use Debt Collection Laws to Protect Your Rights.
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